Privacy policy

Effective Date: August 4, 2026

Introduction

Welcome to IndiKart. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or make a purchase.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following types of information:

Personal Information

When you place an order, create an account, or contact us, we may collect:

  • Full Name
  • Email Address
  • Phone Number
  • Billing Address
  • Shipping Address
  • Payment Information (processed securely through third-party payment gateways)
  • Order History

Non-Personal Information

We may automatically collect:

  • IP Address
  • Browser Type
  • Device Information
  • Operating System
  • Website Usage Data
  • Cookies and Analytics Data

How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Provide customer support
  • Send order confirmations and shipping updates
  • Improve our website and customer experience
  • Prevent fraud and unauthorized transactions
  • Respond to your inquiries
  • Send promotional emails and offers (only if you choose to receive them)
  • Comply with applicable legal obligations

Cookies

Our website uses cookies and similar technologies to:

Remember your preferences

Improve website functionality

Analyze website traffic

Enhance your shopping experience

You may disable cookies through your browser settings; however, some website features may not function properly.

Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share your information only with trusted third parties necessary to operate our business, including:

Payment Gateway Providers

Shipping and Delivery Partners

Technology Service Providers

Analytics Providers

Government or legal authorities where required by law

These partners receive only the information necessary to perform their services.

Data Security

We implement reasonable administrative, technical, and security measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure.

While we strive to protect your information, no method of electronic transmission or storage is completely secure.

Payment Security

Payments made on our website are processed through secure third-party payment gateways.

IndiKart does not store your debit card, credit card, UPI PIN, CVV, or banking credentials on our servers.

Your Rights

You may request to:

Access your personal information

Correct inaccurate information

Update your account details

Delete your personal data (subject to legal obligations)

Opt out of promotional communications at any time

To exercise these rights, please contact us using the details below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites. We encourage you to review their privacy policies before sharing any personal information.

Children's Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

If we become aware that a child's personal information has been collected, we will take appropriate steps to remove it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or operational needs.

Any updates will be posted on this page with the revised effective date.