Shipping policy

Effective Date: August 4, 2026

Shipping Policy

At IndiKart, we are committed to delivering your orders safely and on time. This Shipping Policy outlines our order processing, shipping timelines, delivery information, and related terms.

Order Processing

  • All orders are processed within 1–3 business days after successful payment confirmation.
  • Orders are not processed or shipped on Sundays or public holidays.
  • During high-demand periods, festivals, or promotional sales, order processing may take slightly longer.

Shipping Time

Once your order has been dispatched, the estimated delivery time is:

  • Metro Cities: 3–7 Business Days
  • Other Cities & Towns: 5–10 Business Days
  • Remote Locations: 7–12 Business Days

Delivery timelines are estimates and may vary depending on your location and courier availability.

Shipping Charges

  • Shipping charges, if applicable, will be displayed during checkout before payment.
  • We may offer Free Shipping on selected products or promotional offers.

Order Tracking

Once your order has been shipped, you will receive a confirmation email or SMS containing your tracking details.

You can use the tracking number to monitor your shipment through the courier partner's tracking portal.

Delivery Delays

While we strive to deliver orders within the estimated timeframe, delays may occur due to circumstances beyond our control, including:

  • Adverse weather conditions
  • Public holidays
  • Natural disasters
  • Courier partner delays
  • Operational or logistical issues

We appreciate your patience in such situations.

Incorrect Shipping Information

Please ensure that your shipping address and contact details are accurate before placing your order.

IndiKart will not be responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.

Failed Delivery Attempts

If delivery cannot be completed due to customer unavailability, incorrect address, or repeated failed delivery attempts, the shipment may be returned to us.

Additional shipping charges may apply for re-dispatching the order.

Damaged Packages

If your package appears damaged at the time of delivery:

  • Take clear photos of the package before opening it.
  • Contact us within 48 hours of receiving the order.
  • Email us at drvikasinfo@gmail.com with your order number and supporting photographs.

We will review the issue and assist you as quickly as possible.